Terms And Conditions
Please note Westcoast Shine has the right to change pricing from what is noted on the website and other marketing materials. Prior to every wash we will provide the customer with a quote based on the state of the vehicle. The following will effect the pricing of the wash: Sand ($20), animal hair($20), excessive mud or red dirt($20), excessive rubbish, dust, specification of car, size of vehicle, contaminants, urine, excrement, vomit and any hard to remove stains and odours.
Offer is valid for all hand card wash and detailing services. 10% discount is available to all Crown Rewards members on presentation of their Crown Rewards card at time of payment. Services can be paid for using the equivalent value of Crown Rewards points. Not to be used in conjunction with any other offer.
Crown members can pay for your car wash at our Burswood facility. You must meet Crowns rewards card’s T’s&C’s https://www.crownperth.com.au/crown-rewards/terms-conditions
Please note Westcoast Shine website might not be 100% current in pricing and has the rights to charge different rates. Opening times will change depending on the needs of the business.
Westcoast Shine provides online facilities for the purchase of gift cards.
Gift cards are loaded with pre-set amounts which is selected at the time of purchase.
Online bookings will be charged in full on booking if booking is cancelled in the 4hr booking window we will charge back the cost of the wash minus a booking fee of $20.
All transactions are processed in AUD, and all prices are inclusive of GST. Gift Cards are valid for 12 months from the date of issue.
SHIPPING AND DELIVERY POLICY
We ship products Australia wide using Australia Post Express Post. We charge a fee of $8 per order.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia. We will provide a tracking number once item(s) have been shipped. Please visit www.austpost.com.au to track your order.
Electronically delivered orders are sent via email and incur no shipping fee. Westcoast Shine takes no responsibility for electronic communications which are not delivered due to incorrect information or issues out of our control.
CUSTOMER SERVICE POLICY
Westcoast Shine is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-7 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund. Best effort to make contact will be made using the details supplied at the time of purchase.
E-COUPONS TERMS AND CONDITIONS
e-Coupons can only be redeemed at the site selected at purchase
All e-Coupons expire 6 months from the date of purchase and cannot be extended
e-Coupons cannot be refunded or used in conjunction with any other offer
In the event a store closes, an alternate store will be nominated to accept the closed store's outstanding e-Coupons
e-Coupons must be presented on redemption
If you are not 100% satisfied with your car wash, please notify the car wash manager before you leave the car wash facility. You cannot get a full refund if you leave the car wash before making a complaint. We have camera’s and we can hopefully resolve all complaints on site we aim to have 100% customer Satisfaction.
If you think West Coast Shine damaged your car during your car wash, please notify the car wash manager before you leave the car wash facility. If you leave the car wash before making a complaint we cannot except liability for any damage. We have lots of camera’s and we can hopefully resolve all disputes on site we aim to have 100% customer Satisfaction.
When purchasing from Westcoast Shine your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption. If you have any questions regarding our security policy, please contact our customer support centre
Westcoast Shine PTY LTD
ABN 386 243 106 12
Carpark 4, Resort drive, Crown Entertainment Park, Burswood, 6100